Refund policy

We do not accept returns or refunds for any reason. Once you have made a purchase, it is final.

Exceptions

The following items are exempt from our no-return policy:

• Defective items
• Items that are not as described
• Items that are damaged in transit

If you receive a defective item, please contact us immediately at info@thetinygeniuscompany.com for a replacement. If you receive an item that is not as described or that is damaged in transit, please contact us for a refund or replacement.

Please note

We cannot offer refunds or exchanges for items that have been used, opened, or damaged. We also cannot offer refunds or exchanges for items that are not in their original packaging.

Thank you for your understanding

We appreciate your understanding of our no-return policy. We hope that you will continue to shop with us and that you will be happy with your purchase.